General Privacy Policy Matters
At OKO Labs, Inc., we take the privacy of our users very seriously. This Privacy Policy describes our policies on the collection, use, and disclosure of information that identifies, describes, relates to, or is reasonably capable of being directly or indirectly associated with an individual ("Personal Data") in connection with a person’s use of our platform, OKO (the "Platform").
This Privacy Policy applies solely to the Platform and does not apply to our informational website located at https://okolabs.ai/ (the "Informational Site").
Information We Collect
Categories of Personal Data Collected
We have collected and stored the following Personal Data from or about users over the past 12 months:
Teachers and Administrators
- Name
- Title
- Email address
- Address, including State
- School district name
- School name
- Usage data, detected gestures, and interactions with the Service
- Teacher-generated content
Students
- Name
- Email address
- Grade level
- School district name
- School name
- Usage data, detected gestures, and interactions with the Service
- Student-generated content and speech transcriptions
When We Collect Personal Data
We collect Personal Data:
- When users directly provide it to us, such as when they:
- Register or create an account
- Request assistance from our customer support team
- Complete contact forms, request newsletters, or participate in surveys
- Participate in activities we promote that require user information
- Automatically, when users interact with the Service, including:
- General activity on the Service
- Anonymized session identifiers
- Website traffic volume, visit frequency, and transaction history
- Interaction with email messages (e.g., open/click rates)
- Internet Protocol (IP) address
- Device, operating system, and browser information
- Data from cookies and similar technologies (see "Cookies and Similar Technologies" section)
- From other sources, such as service providers and business partners for analytics, data processing, payment processing, hosting, and other services.
How We Use Users’ Information
We do not share Personal Data for advertising or marketing purposes. We do not ask or require individuals under 16 to provide more information than necessary for the Service. We use user information to:
- Operate, maintain, and optimize the Service
- Improve service quality
- Diagnose security risks or errors
- Provide technical support
- Track and recover user accounts
- Conduct research and gather feedback
- Provide product and service updates
- Analyze service usage trends
Cookies and Similar Technologies
What Are Cookies?
Cookies are small text files stored on devices by websites for user identification. Cookies can be:
- Persistent Cookies: Remain on the device after going offline
- Session Cookies: Deleted when the browser is closed
For details on managing cookies, visit http://www.aboutcookies.org/.
Use of Cookies and Other Technologies
We use cookies for preference storage, analytics, and improving user experience. By using the Service, users consent to cookie usage. Disabling cookies may limit access to certain Service features.
Sharing of Personal Data
We may share Personal Data with:
- Service Providers, including analytics, hosting, and technical support partners
- Business Partners and Affiliates providing additional products or services
- Other Users, for information posted in reviews
- Corporate Affiliates, including subsidiaries and joint ventures
- With Consent, for explicit sharing agreements
We may also share information:
- For legal compliance (e.g., subpoenas, law enforcement requests)
- As part of business transfers (e.g., mergers, acquisitions)
- As anonymized data, for analytics and reporting
No Sales of Personal Data: OKO does not sell or rent user Personal Data.
“Do Not Track” Signals
The Service does not respond to "Do Not Track" signals since we do not track users across third-party websites.
Data Retention and Account Termination
Users can close accounts by contacting support@okolabs.ai. Upon closure, data collection ceases, but some data may be retained as required by law or for security purposes. Users can update or request deletion of Personal Data by emailing support@okolabs.ai.
Children’s Privacy
Students under 13 require verifiable parental consent or consent from a school/district administrator. We do not knowingly collect Personal Data from individuals under 16 without proper authorization.
Security
We employ commercially reasonable security measures, but no method is 100% secure. Users are encouraged to take precautions to protect their Personal Data.
Location of Data and Transfers of Information
The Service operates in the United States. Personal Data is processed using Amazon Web Services and Google Cloud Platform, adhering to GDPR security standards.
Privacy Rights
California Privacy Rights (CCPA)
California residents may request:
- Deletion of Personal Data
- Access to Personal Data collected over the past 12 months
- Opt-out of Personal Data sales (if applicable in the future)
- Non-discriminatory treatment when exercising privacy rights
Requests can be made via support@okolabs.ai. Responses are provided within 45 days.
Modifications to this Privacy Policy
We may update this Privacy Policy. Users are encouraged to review changes periodically. Continued use of the Service signifies agreement to the updated policy.
Contact Information
OKO Labs, Inc.
169 Madison Ave. #2202
New York, NY 10016
privacy@okolabs.ai
Effective Date of this Privacy Policy: February 19, 2025